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HDFC Bank: Owner’s Pride,Customer’s Despair

2 replies on “HDFC Bank: Owner’s Pride,Customer’s Despair”

Though I hold hdfc account which I got as a part of salary account, I always do not like it. Its always at forefront in raising charges and has poor website. ICICI group web interfaces are many times better than HDFC sites and charges are reasonable.

I think the logical next step would be to charge for visits to the bank branch. Account holders would have to scan their debit cards while entering the branch and beyond 5 entries by the person, money will be debited directly from their account (Rs. 20 per visit!).
For cheque deposit, you need not enter the bank, there will be a drop box provided right next to the entry door! Cash deposit? Sorry, that will require an ‘entry’ into the branch.
Non account holders will not be allowed entry into the branch, alternately they may purchase ‘guest’ tickets for Rs. 20/- each, valid for 1 hour, which will allow the person to enjoy the cool A/c, comfortable chairs, and ogle the PYTs, whom we’ve specially recruited. For an extra fee, you can also order refreshments like water/tea/coffee!

F.U. HDFC Bank!

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